Editorial by Jeffrey Nowak

Integrity for Sale: Only 1600 Microsoft Points

Integrity for Sale: Only 1600 Microsoft Points

One of the year’s most anticipated Xbox Live Arcade titles was Minecraft. It went on to set single day sales records, and Microsoft was riding high off its release. One feature predominantly showcased in the games trailer was the four-player local co-op mode. Shortly after the games release, problems began to arise when gamers on standard definition television sets realized that the popular co-op mode was not available to them.

Nowhere on the purchase screen did it state that a high definition television was a requirement to access all of Minecraft’s features. Microsoft acknowledged this mistake and changed it so that purchasers were informed of the high definition television set requirement. Much to their credit, Microsoft didn't just end it there. They also offered purchasers that play on standard definition televisions a full refund! With the error corrected and all effected parties reimbursed, you would think this story has a happy ending, right? No, not really.

The refund process was simple: contact Microsoft and request it. Microsoft just refunded the 1600 Microsoft Points, taking people at their word. You know… the old fashion honor system. Word soon got out that people receiving refunds kept their licenses and were able to still play the game! It did not take long for people who were not affected by the SD/HD snafu to get fraudulent refunds and share how they scammed Microsoft into giving them a refund, and still got to keep the game. 

The internet is now flooded with people boasting about how they got refunds even though they were never actually wronged. One user on a popular gaming message board posted, "Actually, since Microsoft is a greedy corporation, stealing from them is okay." Simply put, if someone is getting a refund for something that they are not entitled to, it is stealing.

Microsoft has a track record of not acknowledging when there is something wrong. In this case they promptly admitted it, corrected it, and issued refunds to affected gamers.  Microsoft may in the future, be less likely to issue refunds in the future if they discover how much they are being taken advantage of fraudulently.

If you purchased they game for the four-player co-op and cannot play it because you have a standard definition television; by all means get your refund. However, if you are purposely requesting a refund that you are not entitled to, then in my opinion you are a piece of crap. Stealing is bad enough, but then to brag about it on the internet is even more disturbing to me. When Microsoft decides to never issue a refund again, we will partially have you to blame for it. It is truly a sad day when someone is willing to give up their integrity for 1600 Microsoft Points.

Jeffrey Nowak is a VOG Staff Writer.

Editorial by - 6/7/2012 6:38 PM572 views

Comments

TravisDonovan
TravisDonovan
6/7/2012 7:07 PM

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This is one of those time I'm in favor of usage statistics. Microsoft could see how the Xbox is set up and what definition settings are and have been used. They would see if someone was lying and refuse the refund. And it's not like someone who was caught will cause a stink for being found out. If they do then just release the usage data along with a XBLA ban for good measure.
Bobby Blackwolf
Bobby Blackwolf
6/7/2012 8:05 PM

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I honestly think it sold enough (two million?!?!) that Microsoft was okay taking a hit on fraudulent refunds. It was going to be a minority compared to the total sales.
vandalous
vandalous
6/8/2012 10:38 PM

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Similar thing happened when MS was doing a big Windows 7 launch party push on HouseParty.com. Word got out that you could get a free copy of Win 7 Ultimate just by lying on a few apps and saying that you'd have a party. Then people started bragging about ripping off the companies. Terrible.
101dkpopman
101dkpopman
6/8/2012 11:02 PM

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I have a SD tv, but i dont want the refund because i want to support mojang
DigitalFirefly
DigitalFirefly
6/7/2012 7:28 PM

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This is the first time I heard about any of this. It doesn't surprise me though. It's a shame that so many people don't view piracy as stealing.

Yeah, seeing what the video settings on the Xbox are before issuing a refund seems logical, but it's probably more cost effective for MS to just issue the refunds.
E____B
E____B
6/8/2012 11:28 AM

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I'm more pissed off about the fact that it's based on such an early version beta. I want cats, dammit!
act_deft
act_deft
6/9/2012 7:22 PM

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I see the appeal but I don't see me playing this in the long run.

Heck, I don't even see most people that bought this playing it by the end of the year. Most people will be "Minecraft? I forgot I had that!", then proceed to forget about it, again.

But still, they have made a tonload of money out of it so it's not a failure at all.
TigerClaw
TigerClaw
6/10/2012 9:40 AM

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Some people are always gonna take advantage of the situation.
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